DHL eCommerce, part of the DP DHL Group of Companies, is a leading provider of B2C eCommerce cross-border & domestic deliveries. Additionally, DHL eCommerce caters to the needs of its customers across the entire eCommerce value chain by providing service offerings from webshop technologies to marketing, warehousing and fulfillment through to domestic and cross border deliveries, and finally provide customer service support to the online shoppers. DHL eCommerce has the ambition to become a leader in eCommerce logistics in Asia Pacific and worldwide.
The spotlight is on eCommerce!
At DHL, we are tailoring solutions to respond to ever-evolving customer requirements in both existing and new market segments.
We are looking for an Intern, Salesforce to join us on this exciting journey. This internship opportunity will provide you with opportunity to learn and understand business process, how to deploy CRM system and adoption into an organization.
Are you ready for the challenge?
What our intern will learn and contribute:
•Understanding business process & country structure, thus improving users’ setting
•Managing countries requirement to ensure optimizing cost and expense allocation
•Provide support to countries’ users, resolve daily issue/enquiries, coaching users to increase adoption of CRM system
•Assist and follow up with all countries key user enquires and co-ordination•Support to various projects – assist in scoping requirement, tracking progress and timeline, testing and deployment
•Assist in managing and improving reports setting and data quality•Run and distribution of standard reports to various functions/departments
•Assist in managing and improving dashboard setting and data quality
•Assist in coaching users & key users understanding reports & dashboard for KPI measurement
Requirements:
•Undergraduate in Business Administration
•Fast learner
•Resourceful & good initiative
•Strong verbal & written communication skills
•Good project management skills
•Good knowledge & hands on with MS Office Excel & PowerPoint
•Good fundamental knowledge of IOT and IT skills
•Basic understanding of business process, what is CRM System
•Able to commit for a duration of at least 6 months
What will you achieve with this internship:
•Gain practical experience
•Testimonial reflecting your performance
•Internship Allowance
Related Job Searches:
- Company:
DHL eCommerce (Singapore) Pte Ltd - Designation:
Intern, Sales Force - Profession:
Logistics / Supply Chain / Transport - Industry:
Logistics