DHL eCommerce, part of the DP DHL Group of Companies, is a leading provider of B2C eCommerce cross-border & domestic deliveries. Additionally, DHL eCommerce caters to the needs of its customers across the entire eCommerce value chain by providing service offerings from webshop technologies to marketing, warehousing and fulfillment through to domestic and cross border deliveries, and finally provide customer service support to the online shoppers. DHL eCommerce has the ambition to become a leader in eCommerce logistics in Asia Pacific and worldwide.
The spotlight is on eCommerce!
At DHL, we are tailoring solutions to respond to ever-evolving customer requirements in both existing and new market segments.
We are looking for an Intern, Sales Development to join us on this exciting journey. This internship opportunity will provide you with invaluable insights on development and definition of products and hone your project management skills.
Are you ready for the challenge?
What our intern will learn and contribute:
Customer Welcome Pack and Onboarding
Define the elements of customer proposals and design a welcome pack – rate cards, welcome letter, contacts to customer service etc.
Develop and update the sales presentations, brochures and other product collaterals
Develop the onboarding guide for customers to understand how to use the company’s portal etc. (there’ll be opportunities to interact with the team managing the portal, customer integration team, country sales teams, and customer service team)
Define the account sign up to trading process
Lead Qualification Process
Control and audit the process between different agencies for lead qualification
Create reports with feedback from sales on lead quality, conversion etc.
Use lead generation tools to extract high quality leads and track their performance
Interact with external agencies, keep track of their performance and coordinate between internal teams and agencies to ensure high lead quality
Requirements:
Able to complete an internship in Singapore
Proficient in English
Good interpersonal and communication skills
Meticulous & good analytical skills
Good Microsoft Office Skills (Word, Excel, PowerPoint, etc.)
Affinity with numbers
Able to commit for a duration of at least 6 months (commencing January 2017)
What will you achieve with this internship:
Gain practical experience in preparing pricing strategies and reports
Learn how pricing supports the business
Testimonial reflecting your performance
Internship Allowance
Related Job Searches:
- Company:
DHL eCommerce (S) Pte Ltd - Designation:
Intern, Sales Development - Profession:
Sales / Retail - Industry:
Logistics