CaterSpot Singapore – Customer Service and Operations Agent

Company
CaterSpot Singapore
caterspot.com
Designation
Customer Service and Operations Agent
Date Listed
27 Feb 2018
Job Type
Entry Level / Junior Executive
Part/Temp
Job Period
Immediate Start, Permanent
Profession
Customer Service / Communications
Industry
Logistics, Retail / eCommerce
Location Name
544a Serangoon Road
Allowance / Remuneration
$10 hourly
Company Profile

CaterSpot is Asia’s largest online marketplace that connects companies and people with great local catering options. We offer users the possibility to order 2000+ catering menus and packs from a curated list of caterers and restaurants in Singapore and Hong Kong with island-wide coverage.

Job Description

Responsibilities:

  • Answering inbound calls / chats / emails
  • Helping to solve customers’ problems
  • Overseeing deliveries and reacting quickly to any arising problems
  • Dealing with drivers and restaurants with regards to orders
  • Helping with many other ad-hoc tasks


Requirements:

  • First working experience preferably with focus on customer service
  • Fluent in English. Proficiency in Mandarin would be an advantage
  • Tech savvy, good PC skills, comfortable with spreadsheets
  • Only Singaporeans and PRs
  • Be fully available on weekends and public holidays
  • Minimum GCE 'N' levels


What we offer:

  • Compensation of S$10/h
  • Ability to develop yourself in a fast-paced environment
  • Opportunity to experience start-up culture
  • Challenging tasks and fun working environment
This position is already closed and no longer available.  You may like to view the other latest internships here.

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