Company
Bizgram Asia Pte Ltd
bizgram.com
Designation
Customer Service Assistant
Date Listed
13 Apr 2019
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/PermPart/TempIntern/TS
Job Period
Immediate Start, For At Least 6 Months
Profession
Sales / Retail
Industry
Electronics
Location Name
Rochor Canal Road, Sim Lim Square, Singapore
Address
1 Rochor Canal Rd, Singapore 188504
Map
Allowance / Remuneration
$800 - 1,600 monthly
Company Profile
Bizgram’s commitment to customer value, to our team, to being direct, to operating responsibly and, ultimately, to winning continues to differentiate us from other companies. The Background section provides critical information and history about Bizgram’s business world. Look inside; we think customers, investors and others will find our story to be a unique one.
Bizgram’s direct model starts and ends with our customers. With the power of direct and our team of talented people, we are able to provide customers with superb value; high-quality, relevant technology; customized systems; superior service and support; and products and services that are easy to buy and use.
Job Description
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution - Keep records of customer interactions, process customer accounts and file documents
This position is already closed and no longer available. You may like to view the other latest internships here.
Related Job Searches:
- Company:
Bizgram Asia Pte Ltd - Designation:
Customer Service Assistant - Profession:
Sales / Retail - Industry:
Electronics - Location:
Rochor
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