Antares Management Services – Customer Service Coordinator

Customer Service Coordinator (Jurong / Changi)

YOUR ROLE The incumbent will be part of a larger team within the logistics department, providing seamless and customer-focused solutions to support the achievement of business objectives.

RESPONSIBILITIES

• Communicate with customers, the warehouse, and forwarders in day-to-day operations
• Responsible for meeting all operational key performance indicators and required service standards
• Ensure proper keeping of cycle count sheets by the respective Customer Service Executive / Officer for audit trail purposes
• Responsible for reconciling all stock discrepancies
• Handle shipment bookings and transport arrangements
• Perform order processing
• Collate and compute the monthly KPI report
• Ensure the Customer Service Executive / Officer submits the KPI as per the established schedule
• Maintain inventory accuracy between our system and customers’ WMS systems

REQUIREMENTS

• Preferably Diploma in Logistics or Business Administration
• Product and system knowledge, and MS Office skills
• Customer service oriented

Singaporeans and SPR only. Basic salary from $2,000 - $2,400 + OT pay

Our client values and recognises the contributions of their people and is committed to supporting career growth and development. Employees enjoy a competitive benefits package, including annual leave, healthcare coverage, and insurance benefits, along with opportunities to build a long-term career within a global logistics organisation.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Gwenneth Kirsten Wee Reg No. R1545315 | EA: 25C3031 | UEN: 202527765K [Antares Management Services Pte Ltd]