AImazing is a fast developing start-up company in Singapore. We specialise in Retail Tech that are currently in establishment overseas (Malaysia, Philippines). AImazing provides O2O Marketing Tool & Business Analytics tool for retailers through our solutions, helping them to go digital.
We’re looking for someone who is willing to learn, spontaneous to join the company and is not afraid to explore new challenges.
We were an award recipient during MAS Fintech Awards 2016, and was also part of CNA Startup Season 4.
1) MAS Fintech Awards 2016: http://www.mas.gov.sg/News-and-Publications/Media-Releases/2016/Ten-FinTech-companies-recognised-for-innovative-solutions-at-inaugural-FinTech-Awards.aspx
2) CNA Startup Season 4: https://www.channelnewsasia.com/news/startup/season4
3) Straits Times: http://www.straitstimes.com/business/companies-markets/5-questions-with-aimazing
4) TVBS (Taiwan): https://www.youtube.com/watch?v=dFKzgRHcXVc
Responsibilities:
Responsible in providing technical support to end-users.
Assist in the deployment and installation of AImazing’s devices onsite.
Responsible for the hardware and software installation of system and device.
Able to conduct on-call (weekdays and weekends) level 1 trouble-shooting**.
Guide and advice users on simple, step-by-step instructions.
Record technical issues and solutions in logs.
Direct unresolved issues to the next level of support personnel users related to the system.
Follow up on the progress of any outstanding issues.
Support and troubleshoot to resolve technical issues pertaining to system and device.
Escalate specific requests to the next level for immediate attention and resolutions
Perform other IT-related duties when assigned.
Requirements:
The ideal candidate possesses POS sales experience.
Able to commit Full-Time
Good communication skills.
Good technical support skills.
No experience but have a keen interest to kick start their career in IT are welcome to apply!
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- Company:
AImazing Pte. Ltd. - Designation:
IT Support Assistant - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Queenstown