aCommerce Pte Ltd – Operations Intern

aCommerce is the leading end-to-end eCommerce enabler in S.E.Asia, delivering customized eCommerce solutions for global brands such as L’Oreal, Samsung, and Unilever.
Founded in June 2013, aCommerce now has multiple offices and fulfillment centers in Singapore, Malaysia, Thailand, Indonesia and the Philippines. We provide world-class end-to-end ecommerce solutions to bring brands into online retail.

Job Description

1. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
   (Example: Service Recovery and Return)
2. Handling external or internal communication or management systems
3. Creating reports, presentations, briefing papers, and other documents.
4. Any other tasks assigned by the Team