Pan Pacific Hotels and Resorts Pte Ltd – Pre-Opening & Operations Support Intern

Pan Pacific Hotels Group (PPHG) is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific*, PARKROYAL COLLECTION* and PARKROYAL*. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group can offer you great opportunities as we continue to strengthen our global footprint.

Based at our Corporate Office in Singapore, we are looking for a passionate and energetic individual to join us as Intern – Pre-Opening and Operations Support.

Pre-Opening & Operations Support Intern (Based in Corporate Office)

Job Responsibilities
Reporting to Senior Executive of Pre-Opening & Operations Support, the Intern will provide essential support to the Pre-Opening and Operations Support team by managing a wide range of administrative and coordination tasks. This internship offers hands-on exposure to hotel opening processes, cross-functional project work, and frontline operations.

Key Responsibilities
Scheduling & Coordination

• Align travel dates and agendas for pre-opening and operations review meetings.
• Coordinate multiple rounds of communication between internal and external stakeholders.
• Support operational readiness activities by preparing checklists, compiling SOPs and help coordinate trial runs and mock operations.

Administrative Support

• Prepare, format and organize documents for operational and pre-opening projects.
• Manage filing, documentation and collation of reports.
• Support procurement related administrative tasks.

Project Support

• Provide timely administrative assistance for evolving operational needs and upcoming projects.
• Ensure accurate record keeping and compliance with internal standards.
• Assist with pre-opening project tasks: maintain project trackers, update timelines, and to follow up with internal teams and vendors.

Including but not limited to other duties of reasonable nature as directed by the Management

The Person

• Diploma or Bachelors’ Degree in Hotel Management or any other business discipline
• Strong organizational and time-management skills.
• Proficient in MS Office Suite and digital collaboration tools.
• Attention to detail and ability to manage multiple priorities.
• Good communication skills and a proactive attitude.