ShopNJoy Pte. Ltd. – Sales Development Intern

ShopNJoy is a fast-growing Merchant-Tech platform reshaping how merchants attract, convert, and retain customers through a blend of technology and on-ground execution.

Built by experienced startup operators from retail and technology backgrounds, we're on an exciting growth journey and are looking for passionate individuals who want hands-on experience in a dynamic startup environment.
We are looking for an enthusiastic and driven Sales Development Intern to support our business growth efforts by generating leads, conducting outbound outreach, and setting meetings with prospective clients. This internship is ideal for students, fresh graduates, or early-career professionals interested in gaining hands-on experience in sales, business development, and lead generation. You will work closely with the sales team and develop valuable skills in customer engagement, prospecting, and pipeline building.

Key Responsibilities

• Research and identify prospective businesses that fit our target customer profile.
• Conduct outbound outreach through phone calls, emails, LinkedIn, and other channels.
• Introduce our company, products, and services to potential clients.
• Qualify leads based on predefined criteria.
• Schedule meetings and product demos for the sales team.
• Maintain accurate records of outreach activities and prospect interactions in CRM systems.
• Follow up with prospects to increase response rates and meeting conversion.
• Collaborate with sales and marketing teams to improve outreach campaigns.
• Track and report weekly outreach and appointment-setting metrics.

Requirements

• Strong communication and interpersonal skills.
• Comfortable speaking with business owners and decision-makers.
• Positive attitude with a willingness to learn.
• Self-motivated and proactive in achieving targets.
• Strong organizational skills and attention to detail.
• Basic proficiency with Microsoft Office or Google Workspace.
• Ability to work independently while receiving guidance from the team.
• Pursuing or recently completed a diploma or degree in Business, Marketing, Communications, or a related field.
• Previous experience in sales, customer service, telemarketing, or campus leadership activities.
• Familiarity with LinkedIn, CRM tools, or sales engagement platforms is an advantage.

Learning Opportunities

• B2B sales and business development strategies.
• Lead generation and prospecting techniques.
• Cold calling and outreach best practices.
• CRM management and sales pipeline tracking.
• Professional communication and relationship-building skills.

Working Arrangement

• Hybrid or remote work arrangement available.
• Internship duration: 3 to 6 months (negotiable).
• Mentorship and guidance from experienced sales professionals.

Ideal Candidate 

• Enjoys interacting with people.
• Is curious about sales, startups, and business growth.
• Is comfortable handling rejection and learning from feedback.
• Wants to build a career in sales, partnerships, account management, or business development.
• Is motivated by achieving goals and creating business opportunities.

Compensation

• Internship allowance provided.
• Additional performance incentives available based on meetings generated and targets achieved.
• Opportunity for conversion to a full-time Business Development Representative role for high-performing interns.