About Our Company
Headquartered in Shanghai, AIKIT Pte Ltd is a premier food technology company, revolutionizing the culinary landscape with our innovative smart kitchen network. Merging advanced technology with efficient supply chain management, we redefine the concept of convenience food and lead innovation in the food industry.
Our brand, instaChef is a leader in the food technology industry, innovating with smart kitchens to transform how food is prepared and delivered. Our commitment to combining technology with compelling design makes us pioneers in the food tech space. Marrying technology and food together, we are dedicated to serve quick, traditional and authentic food that will cater to the appetites of all ages and at a price that screams value.
Job Overview:
We are looking for a Product Intern to help drive small but meaningful improvements across our internal systems and operations tools, including CRM, partner portal, ERP, customer support / maintenance tools, and workflow automation. The partner portal refers to the system used by external partners such as franchisees and location partners to view service requests, billing, contracts, and operational information.
You will not be expected to own large products independently, but you should be able to help move a small problem from unclear requirements to a clear solution, development-ready scope, and testable release.
Key Responsibilities:
Clarify business requirements by working with operations, customer support, business development, and engineering teams
Prepare simple PRDs, user flows, field definitions, and acceptance criteria
Follow up on feature development, support Q&A, testing, acceptance, and post-launch feedback
Help organize product issues such as CRM lead/task flows, partner portal service tickets, support issue routing, and admin tool improvements
Use AI tools to improve productivity, such as summarizing meetings, drafting PRDs, analyzing feedback, and preparing test cases
Help maintain product documentation and user guides
Requirements:
Currently pursuing a Bachelor's or Master's degree in Singapore: Business Analytics, Product, Information Systems, Computer Science, Business, Engineering, or related backgrounds are welcome
Clear logical thinking and ability to break complex problems into simple steps
Good communication skills in both Chinese and English to liaise with our Shanghai Headquarters, with ability to work with local teams in Singapore
Interest in B2B products, internal systems, and operations efficiency tools
Familiarity with tools such as Lark, Excel, Figma, Notion, ChatGPT, or similar tools
Proactive, detail-oriented, and willing to follow up, ask questions, and summarize conclusions
Nice to Have:
Previous experience in product, operations, data analysis, or project management
Basic SQL, data analysis, or prototyping skills
Experience using AI tools such as Cursor, Codex, Claude, or ChatGPT for real tasks or projects
Interest in retail, food service, smart hardware, IoT, CRM, or customer support systems
Example Projects:
Improving CRM flows for leads, customers, locations, and tasks
Supporting partner portal features such as service requests, billing, and contract reminders
Improving support routing bots, machine fault alerts, and ticket closure workflows
Supporting admin tool improvements such as drag-and-drop sorting, batch saving, and status reminders
Automating internal workflows to reduce repetitive manual communication and follow-ups
Kindly note that only shortlisted candidates will be notified.
Related Job Searches:
- Company:
Aikit Pte Ltd - Designation:
Product Intern - Profession:
Admin / Secretarial - Industry:
Food Services / F&B - Location:
Queenstown