igus Singapore Pte Ltd was established in 1997 as the headquarters for the ASEAN region. The company specializes in motion plastics—innovative polymer solutions designed to improve movement in machinery while reducing costs and maintenance. From energy chains and cables to bearings and linear systems, igus provides durable, lightweight, and sustainable alternatives to traditional materials.
Serving markets across Singapore, Malaysia, Thailand, Indonesia, Vietnam, and the Philippines, igus Singapore supports customers through a strong network of sales and service personnel, as well as authorized agents and distributors. The office also handles service requirements for machines brought into the region from igus Germany and other subsidiaries worldwide, ensuring seamless global support.
* Internship Opportunity: Customer Service Officer (Maternity Cover)
Contract Period: 15 June – 15 December
We are seeking a dedicated Customer Service Officer (Internship, Maternity Cover) to join our team. In this role, you will ensure seamless and efficient processing of customer orders from entry to delivery, while supporting our commitment to excellent service.
Key Responsibilities
- Order Processing: Accurately process customer orders from entry through fulfillment.
- Customer Support: Handle inquiries on product availability, order status, and service issues.
- Issue Resolution: Provide timely solutions to customer concerns and escalate when necessary.
- Record Keeping: Maintain clear documentation of orders, transactions, and communications.
- Collaboration: Coordinate with warehouse and logistics teams for timely dispatch.
- Relationship Management: Build trust with customers, dealers, and partners.
- Process Optimization: Identify opportunities to improve accuracy and efficiency.
Qualifications & Skills
- Minimum A-Level or Diploma in any discipline.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to multi-task in a fast-paced environment.
- Proficiency in MS Office (Word, Excel).
- Proactive, motivated, and team-oriented mindset.
Why Join Us?
- Dynamic Work Environment: Collaborate with diverse teams across departments.
- Professional Growth: Gain valuable experience and development opportunities.
- Supportive Culture: Work in a collaborative environment that values your contributions.
- Impactful Role: Play a key part in ensuring customer satisfaction and loyalty.
- Innovative Company: Be part of a forward-thinking organization.
- Completion Bonus: Receive a half-month salary bonus upon successful completion of the contract.
Related Job Searches:
- Company:
igus Singapore Pte Ltd - Designation:
Customer Service Officer - Profession:
Customer Service / Communications - Industry:
Wholesale Trade - Location:
Geylang