AiChat is reshaping the future of customer experience with its next-generation, GenAI-powered conversational platform. Moving beyond text-based and social messaging chatbots, AiChat now delivers a true omnichannel engagement ecosystem — spanning Voice AI and web platforms, enabling brands to meet customers wherever they are, however they choose to connect. Headquartered in Singapore with a growing footprint across 9 countries in APAC, AiChat unites a world-class team of CX designers, digital strategists, and AI specialists. Together, they empower brands to create dynamic messaging strategies, automate operations, and deliver personalized, high-impact customer interactions that fuel satisfaction, loyalty, and growth. Trusted by leading global and regional brands including Bayer, MYDIN, KLCC, UPS, Petron, Thomson Medical, Marina Bay Sands, Sama-Sama Hotel KL International Airport, and Hatten Hotel Group, AiChat’s advanced AI solutions are designed to drive seamless, intelligent engagement across every channel.
We’re looking for a Management Trainee Intern to support our Sales & Marketing efforts while collaborating closely with our Product team. This internship offers a hands-on opportunity to learn how an AI startup operates from the inside — while contributing to real projects that impact customers and growth.
You’ll gain exposure to cross-functional work across sales, marketing, and product, helping us refine our go-to-market strategy and improve user experience.
Responsibilities
Assist in market research, lead generation, and sales/marketing campaign support.
Create sales decks, reports, and marketing content.
Support the Product team with testing, feedback collection, and user insights.
Help develop product user guides, onboarding materials, and documentation for customers.
Create and edit video tutorials and walkthrough content to explain product features and use cases.
Collaborate on improving customer education and adoption through clear, engaging content.
Participate in cross-functional projects in a fast-paced, high-tech startup environment.
Requirements
Undergraduate or graduate student in Business, Marketing, Management, or a related field.
Strong interest in AI, technology, and startups.
Excellent communication, analytical, and organizational skills.
Comfortable creating written content and basic presentation materials; interest in video content creation is a plus.
Proactive, detail-oriented, and eager to learn in a dynamic environment.
Kindly note that only shortlisted candidates will be notified.
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- Company:
AiChat Pte Ltd - Designation:
Management Trainee - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Outram