HCA Hospice Limited – Intern Volunteer Management and Engagement

Job Summary:
Supports the Volunteer Management and Engagement team by assisting with administrative tasks, event coordination and volunteer data management

JOB SCOPE:

1. Volunteer Recruitment
   • Arranges and sets up orientation for new volunteers
     
     
2. Volunteer Deployment at Day Hospices and Volunteer Engagement
   • Creates proposal template for group volunteers
   • Creates Oasis@Outram and Oasis@Woodlands tour cue cards
   • Revamps New Volunteer/ Group Volunteer briefing checklist
   • Supports Day Hospice Volunteer Onboarding and Engagement
   • Assists in organising volunteer appreciation events and gatherings, including planning, execution and follow-up
   • Supports HCA Care letter writing, prepares writing materials and ensures sufficient stock (HCA Care cards and letters) for volunteers
   • Assists with Volunteer Management System’s administration, e.g. updating group volunteer attendance
   • Assists to sort and file volunteer attendance forms
     
     
3. Volunteer Training
   • Assists with the administrative and logistical aspects of volunteer training and workshop programmes
   • Coordinates schedules and registers learners
   • Supports in the creation of learning materials

Learning Outcomes

• Interns will gain an understanding of the volunteer management cycle, including recruitment, training, deployment, engagement and recognition