Chelsea Academia is a dynamic training centre based in Singapore, dedicated to equipping adult learners with practical, industry-relevant skills. We specialise in delivering high-quality training programmes in areas such as Communication, Customer Service, Early Childhood Education, Phonics and Literacy, and Personal Development.
Our mission is to empower individuals with knowledge and confidence, enabling them to thrive in both their professional and personal lives. Whether upskilling for career advancement or exploring new interests, learners at Chelsea Academia benefit from engaging content, experienced trainers, and a supportive learning environment.
With a commitment to excellence and lifelong learning, Chelsea Academia proudly supports the development of educators, professionals, and service providers through both public and customised in-house training solutions.
The Administration Officer plays a key role in the smooth execution of Chelsea Academia’s training programmes. This position is responsible for administrative coordination, learner support, records management, and ensuring effective day-to-day operations of the training centre.
Key Responsibilities:
1. Training Coordination
Schedule training courses and manage room bookings, trainers' calendars, and logistics.
Prepare and collate training materials, handouts, certificates, and course evaluations.
Liaise with trainers to confirm session details and requirements.
Track attendance and feedback for reporting and continuous improvement.
2. Learner & Client Support
Respond promptly to phone, email, and in-person enquiries from learners, clients, and training partners.
Assist learners with registration, payment, course information, and post-course follow-up.
Handle enrolment documentation, including WSQ registration and SkillsFuture submissions where applicable.
3. Administrative & Office Operations
Maintain accurate and updated records of training programmes, attendance, and inventory.
Manage office supplies, equipment maintenance, and vendor coordination.
File and manage hardcopy and digital documents in accordance with PDPA guidelines.
4. Finance & Claims Support
Assist with invoice preparation, payment tracking, and claims submission (SkillsFuture, SSG, WizLearn etc.).
Reconcile course fee collections with finance records in coordination with the accounts team.
5. Compliance & Reporting
Ensure documentation aligns with audit, regulatory, and SSG/WSQ requirements.
Support in generating reports on training statistics, attendance, and learner outcomes.
6. Marketing & Events Support (as needed)
Provide admin support for course promotions, open houses, or partner events.
Assist in creation & ideation of marketing collaterals using Canva.
Update training schedules on social media or websites when required.
Kindly note that only shortlisted candidates will be notified.
Agent Note This position is posted on behalf of a client by a third party agent.
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Chelsea Academia - Designation:
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