Company
Strikingly
striking.ly
Designation
Chinese-English Customer Support
Date Listed
08 May 2024
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Customer Service / Communications
Industry
Others
Location Name
China
Work from Home
Address
China
Map
Allowance / Remuneration
$6 hourly
Company Profile
About us:
Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.
Our headquarters is based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.
You can learn more about us from the news:
> https://strk.ly/23p
> https://strk.ly/23o
Job Description
Your job is to spread happiness and create WOW moments for our customers, specifically:
- Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
- Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
- Translate our product and all customer communications like newsletters, lifecycle emails, and more
- Develop expertise on our product and internal software to help our customers efficiently
- Maintain happiness and positivity in every customer and team interaction
Application Instructions
Please apply for this position by submitting your text CV using InternSG or send through my email at yl.gn1716164924ikirt1716164924s@ore1716164924tniuq1716164924.amsa1716164924j1716164924
Kindly note that only shortlisted candidates will be notified.
Kindly note that only shortlisted candidates will be notified.
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