Xianchao Logistics Co Ltd – Client Success Strategist (Intern)

As a Client Success Strategist (Intern), your roles and responsibilities include:

• Deep understanding of our potential customers
• Formulate and spearhead strategies to optimize our overall client success experience
• Explore unchartered possibilities to reach alternate pool of potential customers
• Foresee future trends of the industry, implement strategies to capitalise on it
• Reaching out to potential customers via various online platforms
• Building rapport and good relationship with potential customers
• Maintaining a pleasant and professional image of Xianchao Logistics to the general public

Requirements:

• Possess a positive and can do attitude
• Proven experience of customer service or equivalent in any industry
• Excellent command of the English Language
• Excellent command of the Chinese Language
• Able to work independently and self-motivated without constant supervision
• Able to multitask, work under time pressure and adapt quickly to changing priorities in an ambiguous environment
• Take pride, accountability and always hold themselves to a high level of standard of work

What’s in it for you?

• Possibility of rising up the role of Client Success Strategist Manager
• Opportunity to learn about logistics that powers the booming ecommerce industry
• Be part of a growing start-up without layers of hierarchy
• Take your projects from ideation to execution with quick turnaround
• Autonomy and ownership of the work you do
• Positive, close knitted and inclusive working environment
• Flexible working hours