Wild Honey – Guest Relation Officer

Company
Wild Honey
Designation
Guest Relation Officer
Date Listed
22 Apr 2019
Job Type
Full-time / Permanent   ( Entry Level / Junior Executive, Experienced / Senior Executive )
Job Period
Immediate Start, Permanent
Location Name
Orchard Road, Orchard Central, Singapore
Address
181 Orchard Rd, Singapore 238896
Map
Allowance / Remuneration
$2,200 - 2,600 monthly
Profession
Food Services / F&B
Industry
Food Services / F&B
Company Profile

Wild Honey is all about beautiful breakfasts, all day everyday. It provides an affordable yet luxurious, a chance to become an armchair traveler. A home away from home for guests, friends and team members.

Working at Wild Honey provides an opportunity to bring some of the cues of fine dining to all day casual dining. It is a fun, vibrant and exciting place to work. As an employee of Wild Honey you will be able to make an impact every day, through teamwork, passion and an unwavering commitment to ensure every guest has an exceptional dining experience.

Job Description

This position is concerned with the front of the house activities. Always ensuring guest satisfaction and responsible for table allocations and the flow of the operations

  • Greet guests in a warm, friendly manner and with a natural smile
  • Ensure waiting area is neat and tidy at all times
  • Know the Reservation System and Queuing System and know how it works
  • Ensure all reservations are captured accurately into the Chope Reservation System
  • Updating of regular guest profiles in the computer system
  • Check and ensure menu are always in clean and good condition
  • Must have a good knowledge of menu prices and composition of food and beverage items
  • Able to suggest any alternatives to guests politely if the restaurant is fully booked
  • Communicate with Management about operations and seek clarification on any pertinent matters
  • Report any guest feedback to the Manager/AGM for appropriate action, if any
  • Exercise personal hygiene through clean uniforms and grooming
  • Escort guests to their table and assist them in seating and check if they would like to have some drinks/still or mineral water
  • Manage all phone reservations in a courteous and efficient manner
  • Maximize seating and minimize no show
  • To acknowledge and thank all the guests when they leave the restaurant
  • Maintain good relationship with team member and back of the house
  • Perform other duties as directed
This position is already closed and no longer available.  You may like to view the other latest internships here.
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