Training Vision Institute Pte Ltd – Technical Support Intern

Company
Training Vision Institute Pte Ltd
trainingvision.com.sg
Designation
Technical Support Intern
Date Listed
29 Apr 2020
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 2 Months
Location Name
Jurong Gateway Road, JEM Office Tower, Singapore
Work from Home
Address
52 Jurong Gateway Rd, Singapore 608550
Map
Allowance / Remuneration
$7 hourly
Profession
IT / Information Technology
Industry
Consultancy
Company Profile

Training Vision Institute (TVI) is a leading adult education and consultancy organisation based in Singapore. Founded in 1991, our approach is based on maximising every individual’s full potential through applied knowledge, best practices and innovative mind-sets.

Job Description

JD:
1. Provide IT Support
- Monitor, update, and support LMS and learning technologies for Academic Office (when necessary)
- Zoom support for online classes (creation and dissemination of Zoom links)
- External and Internal IT support

2. Assist with incident resolution
- Respond to user issues remotely
- Provide information to users on the progress of outstanding support tickets
- Updates on issue status in Airtable
- Agile documentation

Requirements:
- Diploma in IT/Information Systems or currently pursuing a relevant diploma
- Able to work from 9am to 6pm, may require to be on standby during weeknights and weekdays (compensation provided)
- Willing to learn
- Able to communicate well and articulate effectively
- Work well within a team
- Analytic and able to provide solutions
- Independent and able to make decisions
- Experienced with MS 365 (Words, Excel, PPT, SharePoint, OneDrive, Teams etc), Windows and Mac
- Some working experience in systems support will be an advantage

This position is already closed and no longer available.  You may like to view the other latest internships here.

Related Job Searches:

Share the page

Leave a Reply

Scroll to Top