The Pine Garden – Retail Operations Executive

Your Challenges and Responsibilities

• Manage day-to-day Operations and ensuring all outlets are performing in accordance to SOP.
• Handle & manage Strategic Planning of outlets including Sales & Marketing, Retail Operations, QC, Customer Service, Manpower, etc, to ensure outlets' profitability.
• Support outlets in sales & marketing; plan and coordinate for business and sales strategy, co-ordinate for promotions, activities, sales and marketing activities. Monitor, review and report on all operations and results.
• Close watch on competitor's activities in terms of product offerings, operational, financial aspect and marketing activities.
• Analyse financial performance to formulate, develop and implement plans to improve overall sales, expenditure and performance.
• Initiates & work with team on R&D to constantly develop new products & update product offerings.
• Support company's Business Development plans in terms of coordinating with landlords, potential and/or current franchisees, external vendors, etc.
• Managing different stakeholders, with the need to liaise with internal Support Functions Department from Production, Logistics, Human Resource, Finance, Supply Chain, Sales & Marketing, and Administration team.
• Work with team to continuously streamline and update internal Standard Operating Procedure through constant review and data-collecting.

Requirements

• Those with relevant experience and ability will be considered for Assistant Manager position.
• Prior experience in managing of F&B and/or Retail business is a necessity including leading a team in the operations department.
• Proficiency in Microsoft Office is a must
• Ability to work independently with minimal supervision
• Ability to be a team player with various department
• Ability to prioritise tasks and manage time effectively
• Meticulous with good interpersonal skills
• Passion for food trends, and entrepreneurship, will be a great advantage