Oddle is a Singapore-based startup, launched in 2013, that provides a smart online ordering management system enabling F&B businesses owners to manage their own take-away orders, and grow their business by reaching out to an infinitely larger pool of non dine-in customers. In doing so, we endeavor to create an F&B eco-system that is sustainable, merchant-centric, and brings great value to all parties.
As of now, more than 3000 brands have come onboard with us across Singapore, Malaysia, Taiwan and Hong Kong. Some of them are Paradise Group, Jumbo Group, Les Amis Group, Swee Choon, Keng Eng Kee and many more.
For more about us, visit our website at http://oddle.me/ and http://eats.oddle.me/
Product Support Intern (6 Months, Immediate)
Job Description
- Experience the most exciting team at Oddle, to be in close contact with merchants, helping them out when they need help, via Live Chat and Email Support
- Acquire in-depth knowledge of how an e-commerce operations function
- Be trained in communications and fact finding skills
- Learn how to write clear documentation for product and tech team to further investigate/fix.
- Learn practical ways to negotiate and solve problem
What we're looking for
- You are self-driven and passionate about helping merchants succeed
- You take pride in your work quality with a customer service-oriented mindset
- You are open-minded and able to adapt in a fast-paced environment, and possess a good attitude towards learning and improving
- You are tech-savvy and able to maneuver around technical systems
Related Job Searches:
- Company:
The Oddle Company Pte Ltd - Designation:
Product Support Intern - Profession:
Others / General Work - Industry:
Retail / eCommerce - Location:
Queenstown