Tessaract.io is a fast-growing startup offering an all-in-one enterprise management software for professionals built on a cloud-native architecture. Tessaract.io gives control and creates efficiency, keeping track of workflows, schedules and entire cases from initial execution to eventual completion. It includes the full suite of automation features for client and case management, including task creation document generation.
Responsibilities you can expect to take up
Develop deep knowledge of the software and the company
Identify opportunities and participate in improving operational and sales processes.
Build up SOPs, playbooks, facilitate improvements and streamline processes.
Work closely with the team to conduct performance monitoring and develop insights, including the ability to use frameworks like Selenium.
Conduct market research on potential initiatives including new markets and products, communicating them to senior management in concise, insightful ways.
Liaise with team members to find the best solutions to answer customers’ and internal team questions
Develop relevant content to help the team
Be part of the testing and review of unreleased features
A can-do attitude and good ethics, including respecting client confidentiality at all times
Other responsibilities that may be required
Preferred skills
Superb verbal and written communication skills
Eager to learn
Creative problem solver
The ability to thrive in a dynamic environment with changing priorities and needs
Strong analytical skills, with an attention to detail
Passionate about working with technology, people and finding solutions
Pursuing a degree/ qualification in any relevant field
If this sounds like you, we’d like to hear from you!
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- Company:
Tessaract.io - Designation:
Business Operations / Optimisation Intern - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Bukit Merah