At Speech Academy Asia, we specialize in providing public speaking and communications classes to students of all ages! Our passion is communication - So if you are a great communicator who loves talking to people, we want YOU!
You will get the chance to work with a fun and young team, comprising of a group of passionate colleagues. We work hard, but make sure to have fun when we're at it as well! We are always challenging our team members to push themselves to greater heights, whether it is at work or in life.
For Speech Academy Asia, Customer Service isn't just about talking to customers - We are more than that as a company. You will be joining the Customer Service Team, whose key expertise is building genuine relationships and creating a lasting experience for all our customers.
Speech Academy Asia is looking for a people-oriented, friendly Customer Service Executive to join our Customer Service team at our Jurong Centre!
THE ROLE INVOLVES:
- Front-desk duties;
- Administrative Support Duties (Data entry, classroom schedule planning);
- Speaking to customers via phone;
- Basic operations work;
- Ensuring cleanliness of Centre facilties;
- Handling payment collection (Cash, Nets, and Credit Card);
- Handling customer enquiries and issues;
- Ad-hoc duties as assigned.
OUR IDEAL CUSTOMER SERVICE EXECUTIVE:
- Loves talking to people;
- Has an energetic and cheerful personality with excellent professionalism;
- Is a good team player;
- Is fluent in English (Written and Spoken);
- Is proficient in Mandarin (This would be advantageous, in order to handle queries from Mandarin-speaking customers);
- Possesses basic Microsoft Office Skills;
- Has an organised and meticulous working style.
Entry level candidates are also welcome, as training will be provided.
If this sounds like you, we want to work with you! Send in your application today, and we'll be in touch if you are shortlisted for the role.
Hope to hear from you soon!
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- Company:
Speech Academy Asia - Designation:
Customer Service Executive - Profession:
Customer Service / Communications - Industry:
Early Childhood Care and Education