Our organisation is a Singapore-based company that provides cutting edge communication and public speaking training courses to children, teenagers, adults in a bid to help people achieve happiness with the discovery of inner self and speech, using the latest training methodologies successfully over the last decade!
Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?
We are looking for a service-oriented, friendly Customer Service Executive to join our Customer Service team at our Centre!
THE ROLE INVOLVES:
- Supporting projects and initiatives to provide quality customer experience and enhance retention;
- Front-desk duties;
- Administrative Support Duties (Data entry, classroom schedule planning);
- Speaking to customers via phone;
- Basic operations work;
- Ensuring cleanliness of facilties;
- Handling payment collection (Cash, Nets, and Credit Card);
- Handling customer enquiries and issues;
- Ad-hoc duties as assigned.
OUR IDEAL CUSTOMER SERVICE EXECUTIVE:
- Loves talking to people;
- Has an energetic and cheerful personality with excellent professionalism;
- Is a good team player;
- Must be fluent in English (Written and Spoken);
- Must be fluent in Mandarin (to speak to Mandarin speaking customers)
- Can commit to weekend shifts;
- Possesses basic Microsoft Office Skills;
- Has an organised and responsible working style.
WORKING DAYS:
- Wednesdays - Sundays (Mondays and Tuesdays off)
WORKING LOCATION:
- Jurong East
Entry level candidates are also welcome, as training will be provided.
If this sounds like you, we want to work with you! Send in your application today, and we'll be in touch if you are shortlisted for the role.
Hope to hear from you soon!
Related Job Searches:
- Company:
Speech Academy Asia - Designation:
Customer Service Executive - Profession:
Customer Service / Communications - Industry:
Early Childhood Care and Education - Location:
Jurong East