BROWHAUS is the first concept store in Singapore to specialize in Brow and Lash Grooming Services. Signature treatments like Brow Resurrection and Eye Define keep us at the forefront of grooming technology, while proprietary products such as our Semi Permanent Makeup After-care System caters to grooming needs at home.
With stores in Singapore, London, New York, Shanghai, Beijing, Hong Kong, Manila, Bangkok, Jakarta, and more in the works, Browhaus’ grooming style is out to take the world by storm!
➙ Commissions!
➙ 5 days work week (Retail hours, including weekends and PH)
➙ F&B and Beauty Perks & Discounts!
➙ Training Provided
Responsibilities:
• Handle incoming walk-in customers, phone calls, appointments and messages.
• Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests.
• Build rapport and establish good relationships with customers to ensure customer retention.
• Promote and up-sell products, services and packages to maximize sales opportunities where necessary.
• Provide constructive feedback on sales, effectiveness of promotions, customers, product and service launches as well as store activities and trends.
• Deliver product knowledge to customers through effective communication to increase consumer understanding and product sales.
• Manage and maintain the salon’s tidiness and cleanliness.
• Other administrative ad-hoc duties where necessary.
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- Company:
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Customer Relations Officer - Profession:
Customer Service / Communications - Industry:
Beauty Services - Location:
Tanglin