Snaphunt Pte. Ltd. – Desktop Support Engineer

Company
Snaphunt Pte. Ltd.
snaphunt.com
Designation
Desktop Support Engineer
Date Listed
21 Jun 2022
Job Type
Experienced / Senior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
Singapore
Allowance / Remuneration
$2,500 - 3,600 monthly
Company Profile

We are hiring for an Information and Communications Technology (ICT) Solutions and Services Provider with a wide foot print in Asia that helps organizations bring about positive transformations to their businesses through the intelligent applications of innovative solutions and pertinent services.


Job Description
  • Join a well known brand within IT Services
  • Attractive salary & benefits
  • Leadership Role

The Job

Job Description

  • Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
  • Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
  • Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
  • Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
  • IT asset management and other adhoc duties as assigned
  • Knowledge of ITSM or ITIL will be an added advantage

Ideal Candidate

Job Requirements

  • Good knowledge of Windows OS, AD, Office 365
  • 2-3 years of relevant working experience, preferably from SI environment
  • Strong problem solving skills and positive attitude
  • Good coordination and communication skills with internal and external customers
  • Able to work independently with minimum supervision
  • Excellent customer management skills
  • You possess a Degree/Diploma in Computer Science, Engineering or related field.
  • You have at least 1 year experience, ideally within a Helpdesk / Technical Support role.
  • You have excellent communication and interpersonal skills.
  • You are a strong networker & relationship builder
  • You are highly goal driven and work well in fast paced environments
  • You are adaptable and thrive in changing environments

Ref: 4Q95ZPF9E4

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