Snaphunt Pte. Ltd. – Customer Support Associate

Company
Snaphunt Pte. Ltd.
snaphunt.com
Designation
Customer Support Associate
Date Listed
31 May 2022
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Customer Service / Communications
Industry
Others
Location Name
Singapore
Allowance / Remuneration
$2,500 - 3,000 monthly
Company Profile

Our Client is an award-winning personal care solution that combines curated and trained care professionals with smart technology to manage and provide on-demand holistic home and community-based caregiving to seniors and adults, allowing them to age and recover with grace, control and dignity.

Job Description
  • Fantastic work culture
  • Work alongside & learn from best in class talent
  • Attractive Salary & Benefits

The Job

Responsibilities:

  • You would be responsible for providing top-quality assistance to Customers, Care Professionals, Partner Organizations, and the general public when they have a question or problem.
  • A lot of this would be through email, but would also include live chat, telephone, and in-person support too.

Ideal Candidate

We’re looking for someone who is:

  • Empathetic and good with people
  • Great at problem-solving
  • Has excellent writing skills, and is able to produce high-quality written content
  • Able to communicate effectively within the organization to get the help and answers you need
  • Comfortable working with numbers and data
  • Minimum of 1-2 years of relevant experience, with experience working in hospitality, customer service, sales, or a similar environment preferred

Ref: 1I2JF40PDL

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