Snaphunt Pte Ltd – Customer Service Officer

• Fantastic work culture
• Flexible working options

The Job

• Provide exceptional quality customer services and handle client’s account related inquiries in an accurate and timely manner via different channels
• Work closely with front office for client servicing support process to obtain and ensure all necessary documents and service standard are consistent in place for client onboarding according to MAS regulatory requirements
• Perform client due diligence and KYC screening checks and process the account application forms in compliance accordance to policies and procedures
• Maintain client data accounts updates and amendments
• Proactively review and enhance processing workflow to achieve improvement in client service quality and strengthened control
• Work closely with other business units on ad-hoc projects.

Ideal Candidate

Requirements :

• Min. Degree in Finance, Marketing or related disciplines
• Min. 1 year relevant experience in customer service environments of banking, financial, brokerage, client servicing support related, and be familiar with securities account opening procedure will be an advantage
• CMS license holder of dealing in capital markets products that are exchange-traded derivatives contracts, over-the-counter derivatives contracts and spot foreign exchange contracts for the purposes of leveraged foreign exchange trading will be an advantage
• Good communicator, proactive, independent and a good team player
• Fresh graduates or entry level are welcome 

Ref: R9LWDKDRTO