About SG Bike
Who we are:
SG Bike is a company not only with a passion to make cycling ubiquitous, but one with a dream to make cycling the 4th mode of public transport in Singapore.
With that in mind, our founders, together with the team, strongly encourage an open and communicative culture - one where the best ideas always speak the loudest, regardless of one’s position or standing within the company.
Our brand is built upon the pillars of accountability and responsibility, and we’re here to encourage everybody to think and dream like an entrepreneur. We want to empower each individual employee on their personal journey of growth and ensure that their experience here is challenging yet fulfilling.
To do this, we are constantly on the lookout for hungry, talented, and passionate individuals – ones that are willing to go the extra mile not only for themselves but for the company as well. If this is the kind of job you’re looking for, then take the plunge, and join us in making our dream your reality.
Do you get satisfaction in helping others? Want to up your organisation, management and communication skills?
SG Bike is looking to setup a team to revamp, and value add our customer relations functions to directly manage and connect with users and help them get started on using our bike sharing services.
The role will also build rapport within our customers to understand them (and any problems) to provide enhanced customer satisfaction, support and service requests. Whether it is the latest features or newest campaign, you will take the proactive role to understand the company and its products, enabling you to communicate and build on your communication skills with the masses.
This role also works closely within and under the Marketing department and the individual is expected to take its role to better bridge and manage customers and the company through both management and executive level functions and job scopes.
As a Customer Service Intern, you will be responsible for:
Learn to understand, uphold, and protect the company’s brand image and assets
Work to accurately identify new and existing problems, while taking charge to find the solution and/or work with other team members to identity and resolve them.
Work in effective manner to manage time and task management skills to multi-task, organize, follow-up, and prioritize
Work in a flexible setting that can combine a variety of communication channels including but not limited to instant text, emails, and voice
Requirements:
We’d love to hear from you if
Proficient in English
Good written and verbal communication skills
Good analytical and communication skills
Eager to learn
Familiarity with Microsoft Office and open to learning new softwares
Proficiency in multiple languages is preferred but not required
Able to commit for 6 months or more
Related Job Searches:
- Company:
SG Bike Pte Ltd - Designation:
Customer Service Intern - Profession:
Customer Service / Communications - Industry:
Arts / Entertainment / Recreation - Location:
Bedok