Rohde & Schwarz develops, produces and markets innovative products for test and measurement, broadcast and media, cyber security, secure communications and monitoring and network testing areas. Founded 85 years ago, the independent company has an extensive sales and service network in more than 70 countries. Rohde & Schwarz Singapore is the competence centre in the heart of Asia for sales, systems & projects, service & repair, calibration; R&D and customer support. We aim to bring Rohde & Schwarz's technical competence one step closer to our customers in the region. Together with the Asian subsidiaries and agents the Regional Headquarters (Asia Pacific, Middle East, Africa) located in Singapore forms the integral part of the company's multi-cultural sales and distribution network to service our customers.
Your tasks:
- Support the daily operation of customer support (phone calls, emails & ticketing system)
- Maintain the ticketing system for customer support including filtering tickets to the respective team (Application, sales and service)
- Other ad-hoc Assignments
Your qualifications:
- Graduating students from Diploma in Engineering or relevant studies
- Good communication (i.e. writing and speaking)
- Attention to detail, initiative, proactive, self-motivated and willing to learn
- Proficiency in MS Office (MS Excel, Words and PowerPoint)
- Excellent time management skills and the ability to prioritize work
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- Company:
Rohde & Schwarz Regional Headquarters Singapore Pte Ltd - Designation:
Intern, Customer Support - Profession:
Engineering - Industry:
Electronics - Location:
Tampines