Pacificlight Energy Pte. Ltd. – Executive, Customer Service

Company
Pacificlight Energy Pte. Ltd.
pacificlight.com.sg
Designation
Executive, Customer Service
Date Listed
29 Dec 2022
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Customer Service / Communications
Industry
Energy and Chemicals
Location Name
8 Jurong Town Hall Road, The JTC Summit, SingaporeSingapore 609434, Singapore
Address
8 Jurong Town Hall Rd, Singapore 609434
Map
Allowance / Remuneration
$2,800 - 4,000 monthly
Company Profile

PacificLight is a Singapore-based power generator and electricity retailer committed to helping businesses effectively manage their energy need.

At the core of the company’s competitive edge is our 800MW advanced power generation facility, located on Jurong Island, capable of powering more than 800,000 Singapore households. The state-of-the-art Combined Cycle Gas Turbine (CCGT) power plant is one of the most efficient power plants currently operating in Singapore and the first to be completely fuelled by Liquefied Natural Gas (LNG). Our plant operates at high levels of reliability and meets stringent emissions standards.

PacificLight is a joint venture between FPM Power Holdings (Singapore) Ltd and PETRONAS International Power Corporation (Mauritius) Ltd. The combined expertise of these shareholders underpins the company’s established foundation and contributes to its competitive edge in power generation and electricity retailing. 

Job Description

Responsibilities:

  • Provide excellent customer services in the retail front office operations including handling of all incoming enquiries and requests from customers and prospective customers, provide good explanation on invoices and account related queries, and retail contracts management.
  • Implement business strategies, execute business plans and evaluate results.
  • Involve in daily operations and customer service support activities (i.e. provide post-sales support services).
  • Involve in system enhancement projects.

Requirements:

  • Preferably Degree or above.
  • Some experience in customer service
  • Invites people who share values in service excellence, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
  • Possess good presentation and negotiation skills, and be willing to learn and prepared to grow with the organization.
  • A team player with good interpersonal and communication skills, achievement oriented and results driven.

Others:

  • • 5-day work week.
  • • Working Hours: Mondays to Fridays 9am to 6pm.
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