NielsenIQ (Singapore) Pte. Ltd. – Executive, Quality Control

Company
NielsenIQ (Singapore) Pte. Ltd.
nielseniq.com
Designation
Executive, Quality Control
Date Listed
06 Dec 2022
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Free/ProjPart/Temp
Job Period
Immediate Start, For At Least 6 Months
Profession
Marketing / Public Relations
Industry
Others
Location Name
Scotts Road, Goldbell Towers, Singapore
Address
47 Scotts Rd, Singapore 228233
Map
Allowance / Remuneration
$3,300 monthly
Company Profile

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers / fast - moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action.

Job Description

Executive, Quality Control (Full-time Freelancer Contract)


ABOUT THE ROLE

The quality assurance role will work closely with operations project management teams on identifying & reconciling field quality issues and driving continuous improvement, making sure NielsenIQ’s data is reliable & trusted. The ideal candidate should be proficient in various quality tools as well as solid data analysis skills and have excellent problem-solving skills including root cause analysis & process improvement

KEY RESPONSIBILITIES:

As an Independent Quality Control Executive you will be responsible for the following:

  • Implement quality assurance procedures in accordance with data collection methodology
  • Ensure investigation is appropriately conducted considering robust analysis, documentation of root causes and identifying potential risks to fieldwork quality
  • Ensure timely communication to the field team or vendor on any quality issues found
  • Ensure appropriate remediation is identified that will address the root cause and proactively prevent similar issues from occurring
  • Use systems or tools to track data fluctuations and identify & address fieldwork issues through data analysis

1. Resource, Time & Cost Management:

  • Work closely with fieldwork team/vendors to ascertain their capacity and capability level
  • Allocate QC resource (internal/external, subject to manager’s approval) according to availability and project schedule, ensuring audit quotas are met in a timely manner
  • Manage and track project budget allocated for IQC
  • Document project IQC cost information for use in controlling expenditures

2. Vendor Quality Management

  • Conduct fieldwork observation/accompaniment when required and address issues to help Vendor to implement corrective actions so they are consistent with NielsenIQ’s quality standards
  • Provide performance feedback to Vendors to improve their quality standards
  • Encourage continuous improvement by providing Vendors with timely, constructive feedback and necessary support to ensure high quality and timely delivery
  • Organise KPI discussion and action planning meeting to provide feedback and recognition to vendor partners on their project execution

3. Quality & Risk Management:

  • Conduct fieldwork observation/accompaniment when required and address issues to help field team to implement corrective actions so they are consistent with NielsenIQ’s quality standards
  • Proactively identify and manage resolution of risks and issues that may negatively impact a project deliverable
  • Escalate project issues and risks as appropriate

4. Compliance:

  • Manage, maintain and dispose all project materials and documentation according to company SOP manual
  • Fully comply with data security and privacy policy to protect personal individual-level data as well as client provided name list
  • Work with fieldwork team and external vendors/suppliers to assure the process adherence to company SOP as well as meeting country policies & regulations, including Personal Data Protection Act (PDPA)

REQUIREMENTS:

  • Minimum Diploma from an accredited college or university
  • Market research experience preferred but not required
  • Willing to travel around Singapore to do field witnessing
  • Good English communication skills
  • Ability to prioritise tasks based on urgency and importance
  • Strong discipline, flexibility and ability to work under pressure and tight deadlines
  • Highly organized and capable of working independently as well as operating as part of a team
  • Adhere to work schedules and submit field reports within the operating schedule
  • Ability to carry out any other duties reasonably asked of you
This position is already closed and no longer available.  You may like to view the other latest internships here.

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