About Us
Headquartered in Singapore, Nera is a premium IT infrastructure provider, focusing on end to end solutions. With 40 years of success as a technology solution provider and enabler of business in over 16 countries across 4 different continents, Nera continues to position itself to meet the needs of tomorrow while bolstered by their solid track record.
Our Success
By serving as a successful technology solution provider, our customers gain a competitive edge in the new economy. Nera attributes our successes to our complete suite of end to end solutions, our industry leading customer service, competent project management expertise and deep technical domain expertise offered at competitive rates.
Our People
Great organizations are made possible by leveraging on the synergies of their people, and Nera is no different. We have one of the largest team of Certified Engineers in Asia (covering products such as Juniper, Alcatel Lucent, and more), assuring our clients of the quality of both service rendered and solutions offered, readying them for the future with unparalleled peace of mind.
Our Competitive Edge
Our regional reach and scale of operations position us favourably with regards to our technology partners which in terms allows us to provide competitive rates to create the best values for our customers. By leading the market, we also optimize the value creation process for all stakeholders giving our strategic customers unmatched value.
Provide technical support services remotely or onsite as per service level agreement including
oBreak-fix
oEmergency support
oSoftware upgrades
oTrouble tickets follow up till a satisfactory solution is concluded. To liaise appropriate cross-team members and vendors when required
oConfiguration change for network enhancement and validation of new service/feature
oPreparation of the method of procedures (MOP) for execution
o24 x 7 rotational on-call standby duty
Perform technical professional services for projects such as high/low level design documents (HLD/LLD), implementation, testing, commissioning, migration and system documentation
Develop test cases and conduct hardware & software regression tests on new software/hardware prior to deployment or proof of concept of solutions
Perform periodic preventive maintenance on customers’ networks.
Prepare operation and management reports when required.
Maintain rapport with customers and competence in managing vendors
Administrative support of RMAs
Requirements:
Tertiary Education in Data Communications or Computer Networks Engineering
Singaporean/Singapore PR preferred
Self-motivated with strong sense of responsibility, initiative, urgency and commitment
Possess an analytical mind with strong problem-solving skills and the ability to work independently and cope with pressure
Possess excellent communication and interpersonal skills
Able to work flexi hours (even after office hours when required)
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
Preferably with experience in managing and implementing network infrastructure projects for
service providers, financial, education institutions and large enterprises
Preferably with knowledge and hands on experience in any of the following areas:
oLAN & WAN technologies such as VLANs, STP/RSTP, OSPF, ISIS, BGP4, MPLS-TE, MPLS-VPN, QoS, multicast, 802.1x, DNS, DHCP, IPAM (DDI), IPv6. OSI and TCP/IP
oSDN and NFV
oWIFI technologies such as 802.11a/b/g/n/ac and wireless security. Experience with heat map coverage mapping will be an added advantage
oPacket Optical Network solutions such as IPoDWDM.
oLinux/Unix system configuration, administration, shell scripting and programming languages such as Java or Python.
oNetwork automation tools such as Ansible, Chef or Puppet
Related Job Searches:
- Company:
Nera Telecommunications Ltd - Designation:
Post-sales Network Engineer - Profession:
Engineering - Industry:
Computer and IT