MEGAPOS is a leading retail management solution provider in Singapore in the hospitality and retail industry. We specialize in providing operation productivity-boosting solutions to industries such as restaurants, fast food outlets, cafes, pubs, clubs, retails outlets, salons, beauty & wellness centres.
We provide our clients with a complete range of solutions including quality software, durable hardware, and consistent support and service.
Over the past 16 years, we have been working alongside our clients, approaching our solutions from an operational perspective. MEGAPOS delivers from the ground up to provide the best, most complete solution to maximize our client’s profitability. In doing so, our clients gain a competitive edge and improve lifestyles.
The position is responsible for IT technical support for our clients in F&B, retail, and other hospitality industries. The focus of the role is to support and troubleshoot any technical issue during system set up, installation, and in the event of system break down in a timely manner. The support area covers the company’s main products as well as related products.
Responsibilities:
● Implement & execute support process and control
● Develop and improve user training guides
● Handle project implementation and configuration
● Conduct user training
● IT support on software products and system
● Work closely with other departments for project deployments
● Perform other ad-hoc duties assigned
Requirements:
● NITEC/Dip/Degree in a Computer, Technical, or Information Technology field
● Fresh graduates are welcome to apply
● The ability to speak fluent English and Mandarin is a must to liaise with Chinese speaking client
● Positive attitudes, hardworking, efficient, be able to multi-task and work in a fast-paced environment
● Good knowledge of Windows products and networking
● Experience in application software support environment with on-site support and implementation will be a plus
● Knowledge of databases or programming will be a plus
Related Job Searches:
- Company:
Megasafe Technology Pte Ltd - Designation:
Junior IT Support Executive - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Downtown Core