MegaPOS is a Singapore leading retail management solution provider for the hospitality and retail industry. We target clientele such as restaurants, fast food outlets, cafes, pubs, clubs, retails outlets, salons, beauty & wellness centers. We provide our clients with a complete range of solutions including quality software, durable hardware, consistent support, and service. Working alongside our clients, we approach our solutions from an operational perspective, and we deliver from the ground up to provide the best total solution to maximize our client’s profitability, competitive edge and improve lifestyle. Over a decade, MegaPOS has continuously evolved to meet the needs of the marketplace and today we are engaged in every aspect of technology in hospitality and retail.
The position is responsible for IT technical support for our clients in F&B, retail, and other hospitality industries. The focus of the role is to support and troubleshoot any technical issue during system set up, installation, and in the event of system break down in a timely manner. The support area covers the company’s main products as well as related products.
Responsibilities:
● Implement & execute support process and control
● Develop and improve user training guides
● Handle project implementation and configuration
● Conduct user training
● IT support on software products and system
● Work closely with other departments for project deployments
● Perform other ad-hoc duties assigned
Requirements:
● Diploma in a Computer, Technical, or Information Technology field
● Fresh graduates are welcome to apply
● The ability to speak fluent English and Mandarin is a must to liaise with Chinese speaking client
● Positive attitudes, hardworking, efficient, be able to multi-task and work in a fast-paced environment
● Good knowledge of Windows products and networking
● Experience in application software support environment with on-site support and implementation will be a plus
● Knowledge of database or programming will be a plus
Related Job Searches:
- Company:
Megasafe Technology Pte Ltd - Designation:
IT Support Executive - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Downtown Core