Kopi Date – Customer Success and Operations Internship

Company
Kopi Date
kopidate.com
Designation
Customer Success and Operations Internship
Date Listed
15 Oct 2021
Job Type
Entry Level / Junior Executive
Full/PermPart/TempIntern/TS
Job Period
Flexible Start, For At Least 6 Months
Profession
Customer Service / Communications
Industry
Arts / Entertainment / Recreation
Location Name
Orchard Link, Scape, Singapore
Work from Home
Address
2 Orchard Link, Singapore 237978
Map
Allowance / Remuneration
$400 - 1,200 monthly
Company Profile

Kopi Date is a startup which introduces a refreshing way to meet new people and connect. With thoughtfully-curated pairings, our vision is to humansise the overly digitised experience of online dating culture.

Job Description

Our fellowship programme (part time/ full time) is designed to create invaluable early-stage start-up experiences and accelerated learnings for highly motivated individuals to get a head start in their career journey.

As a Conversationalist Specialist, you'll have the opportunity to be the face of the brand for new customers to conduct and innovate on creative and engaging on-boarding experiences with our new users.

This fellowship prepares for careers in Customer Success, HR, Psychology Research, Business Development and Marketing/ Growth.

Role & Learnings 

  • Become a leading expert on human interactions
  • Celebrate our user's individuality; help them tell their stories and love the brand
  • Build longer term customer relationships to foster brand loyalty
  • Identify and report issues with the customer experience
  • Provide design and product input to the first time user experience
  • Inform and influence our overall growth strategy

Preferred

  • Communication: You can clearly explain complex topics in person and in writing.
  • Empathy: You understand how your customers succeed by stepping into their shoes and showing that you care.
  • Teacher: You enjoy sharing insight and knowledge. You are patient and thoughtful when you educate.
  • Goal Oriented: You are excited for new challenges and work to achieve inspiring goals.
  • Problem Solver: You are adept at spotting issues, and quickly suggest elegant solutions.
  • Delight: You will brighten user's day!
This position is already closed and no longer available.  You may like to view the other latest internships here.

Discuss this Job:

You can discuss this job on Clublance.com #career-jobs channel, or chat with other community members for free:
Share This Page