TCAN PTE LTD, headquartered in Singapore, offers a full spectrum of integrated information technology (IT) software solutions and services. Empowered to deliver Enterprise Client-Server or Multi-tier and Web-based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. Renowned in Asia-Pacific, ITCAN is fully committed to quality, customer-oriented and multi-technology expertise. Today, ITCAN operates in Singapore, Hong Kong, Australia ,India and Malaysia with over 1200 employees and clients spread across South East Asia, Europe, United Kingdom, United States, Canada, Philippines, China, Japan, and Middle East. ITCAN is committed to excellence in service for all their clients / employees.
Desktop Support Engineer (Level 0 / Level 1)
· Perform troubleshooting for client platform related problems · Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated · Liaise with support vendors for maintenance, support or issues resolution · Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project · Any ad-hoc duties assigned / required
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- Company:
ITCAN Pte Ltd - Designation:
Desktop Support Engineer - Profession:
IT / Information Technology - Industry:
Computer and IT