Helpling is a dynamic startup company headquartered in the heart of Berlin. It took the founders, Benedikt Franke and Philip Huffmann, less than 80 days to bring their idea to market. In April 2014, Helpling launched in Germany and, two months later, the new online service was already available in Austria, France, Sweden and the Netherlands. Today Helpling is available in more than 150 cities and is the most widely-available platform for home cleaning.
You get the opportunity to work in a Rocket Internet-backed venture that is on an ambitious mission to secure market leadership in Singapore. As a Business Strategy & Operations Intern, you will tackle the strategic and operational challenges of setting up and scaling new verticals of the business while building up deep functional expertise. You will also gain insightful knowledge about the industry and deeper understanding of managing a tech-based company. The startup operates within the highly competitive on-demand home services sector. This is a dynamic role with a variety of challenges from week to week.
Job Scope:
- Support day-to-day operations for all verticals.
- Observe service trials of ready-to-launch verticals, identify bottlenecks and make improvements.
- Monitor and improve marketing and sales funnel.
- Suggest mobile app product adjustments.
- Optimize customer experience and satisfaction.
- Serve as a consultant to the Management team on critical issues.
- Communicate with different stakeholders and manage interpersonal relationship.
Requirements:
- Minimum requirement GCE ‘A levels / Diploma
- Independent and proactive without supervision
- Excellent verbal and written communication skills
- A good problem solver and possesses analytical skill
- Bilingualism will be a bonus
Work arrangements:
- Minimum 3-4 days/week
- Work from home arrangements negotiable
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Helpling Singapore - Designation:
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