Gigworks is a social e-commerce marketplace in Southeast Asia that connects users to collaborate and provide access to a wide range of professional work at their fingertips.
Inspired by the advancement and impact of technology in our lives, we are building a platform that empowers people with more flexible access to quality services and opportunities where they can buy and sell services with ease.
Our mission is to innovate how the world works and pioneer the future of work. Gigworks aims to open up more opportunities for all groups of people, allowing them to have better lives and boost financial inclusion.
Gigworks has a wide variety of on-demand professional services spanning over 40 categories including Web & Mobile Development, Content & Blog Post Writing, Design & Creative, Sales & Marketing and Accounting & Consulting etc.
Responsibilities
- Design and implementation of key performance indicator’s (KPI’s) and benchmark reporting capabilities for performance measurement and management across departments (Sales, Project Management, IT Development and Administration etc.)
- Responsible for the analysis of business operations based on key performance indicators and metrics; with a focus on productivities, driving towards process efficiencies in operations
- Play a key role in improving the reporting systems/processes and efficiency initiatives
- Provide business / gap analysis and performance reporting leading to business decisions or recommendations
- Work with Marketing in preparing comprehensive analysis of competitors across identified KPIs to support our understanding of our competitors
- Conceptualize and set up training platform and resources for various departments to enhance staff capabilities and company productivity
- Manage the professional website content architecture and identify approaches / strategies to improve the website
- Work with IT team in discovering and implementing technological solutions to aid and track business growth
Requirements
- Min Bachelor in Business Management / Business Process Management or equivalent
- Able to quickly analyse, evaluate and integrate business processes and procedures
- Apply creative thinking in the use of case management systems and development of business processes
- Must be well-organized, well groomed & possesses pleasant disposition
- Excellent command of written and verbal communication
- Pleasant personality, with excellent analytical skills and strong interest in setting up KPIs
- Able to streamline organization operations and optimizing company performance
- Meticulous with an ‘eye’ for details
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Gigworks Pte Ltd - Designation:
Business Analyst - Profession:
Marketing / Public Relations, Sales / Retail - Industry:
Advertising / Event / Exhibit - Location:
Tanjong Pagar