Eunoia Pte Ltd – Quality Assurance Intern

Company
Eunoia Pte Ltd
eunoia.asia
Designation
Quality Assurance Intern
Date Listed
27 Nov 2020
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Flexible Start - Flexible End
Location Name
Upper Paya Lebar Road, Tai Seng MRT Station (CC11), Singapore
Work from Home
Address
33 Upper Paya Lebar Rd, Singapore 534803
Map
Allowance / Remuneration
$800 - 1,000 monthly
Profession
IT / Information Technology
Industry
Computer and IT
Company Profile

Eunoia’s vision is to create an empowering and revolutionary F&B platform that seamlessly integrates all technological solutions associated with the industry, resulting in an ecosystem that allows merchants to focus on the main task of running their business efficiently.

Job Description

Eunoia is a revolutionary F&B e-commerce platform and we’re looking for a Quality Assurance and Support Intern to value add to our team. We work with some of the world’s largest organisations and we want to make sure that each and every one of their employees and customers experience delight with every click.


In this role, you’ll be the guardian of our digital user experience. You will have the opportunity to define a strategy for testing new features and functionality, and also be responsible to provide timely support to our clients. 

You are our ideal candidate if you are willing to take on challenges. You have a keen attention to detail and are exceptionally good at identifying inconsistencies and flaws. You can juggle multiple tasks at once and not lose track of the little things. You’re looking for a role with substantial opportunities to learn, grow, and take on new challenges.

Key Responsibilities

  • Providing product and service information to clients

  • Responsible to respond to clients within the stated SLA time

  • Resolve and follow up with clients on issues reported.

  • Set up and document processes for managing quality assurance reviews and team communication;

  • Analyze products to assemble test requirements and plot out functional/system test plans;

  • Develops test plans, scenarios, and cases used in testing based on business requirements, technical specifications and/or product knowledge to ensure they function properly;

  • Documents test results, release notes and troubleshooting guide needed for on-going client support;

  • Assist project lead with any activities related to user acceptance;

  • Write high quality test cases and document the reproduction of bugs in a clear and concise manner. 

Skill Requirements

  • A level, Polytechnic Diploma or Bachelor Degree in any discipline

  • Business and technical analysis abilities is a plus

  • Experience in F&B is a plus

  • Ability to create test plans, define testing strategies, and get a kick out of uncovering those hard-to-find bugs.

  • Ability to work in a fast-paced environment.

  • Ability to pull together multiple different, and sometimes conflicting, inputs (requirement vs. product roadmap and capabilities) into a common point of view

  • Meticulous and strong sense of responsibility. 

This position is already closed and no longer available.  You may like to view the other latest internships here.

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