About Envision Digital:
Envision Digital is focused on bringing technology solutions to the sustainability challenge . Its world-class AIoT technology helps governments and companies across the world accelerate progress toward a net zero future and improve their citizens’ quality of life. Having established itself as a leading solutions provider for intelligent renewable energy generation, consumption efficiency and smart flexible storage, it has extended its capabilities beyond energy to enable and optimise applications notably in smart cities, smart buildings and estates, smart infrastructures, e-mobility and smart plants.
EnOS™, Envision Digital’s proprietary AIoT operating system, connects and manages more than 100 million smart devices and 200 gigawatts of energy assets globally, while its growing ecosystem of more than 350 customers and partners spans 10 industries and includes Accenture, Amazon Web Services, GovTech Singapore, Keppel Corporation, Microsoft, Nissan, PTT, Sonnen, Solarvest and Total. The company has around 700 employees and 12 offices across China, France, Japan, Germany, Norway, the Netherlands, the United Kingdom, and the United States, with headquarters in Singapore.
Responsibilities:
As Platform support engineer, the focus of the job scope is to ensure stable production environment and improve the operations process.
- Analyze issues encountered by users and provide viable workaround, if any.
- Scan through application log files to debug the issue encountered.
- Escalate issues with no viable workarounds following SOP.
- Document, replicate a production issue with development team for a permanent fix.
- Work with other teams, internally to Envision, or with other vendors, even with client parties, to resolve issues according to SLA
- With guidance from Ops lead and development team, deploy application fixes into production.
- Follow up with internal parties, other vendors, even client parties, to find root cause of certain issue, and document in given template
Requirements:
- Bachelor’s Degree in Computer Science or Computer Engineering
- Understand Containerized software deployment pattern (e.g. Kubernetes)
- Basic Java, Javascript, Python developer skill
- Understanding of shell script is required. Hands-on exposure in shell scripting is required as part of the job scope
- Understanding of basic concept of RDBMS and TSDB is required.
- Able to analyse output from monitoring tools. e.g. Prometheus
- Problem solving mindset, able to work independently with minimal supervision
- Operations mindset, able to provide viable workaround and follow up with L3 for issue replication and permanent fixes
- Able to follow standard operating procedure (SOP) and trouble shooting guide, to debug production issues and deploy issue fixes into production.
- Singaporeans / PRs only
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- Company:
Envision Digital - Designation:
Platform O&M Engineer - Profession:
Engineering - Industry:
Artificial Intelligence / Smart Automation - Location:
HarbourFront