Engineering Support Associate – Engineering Support Associate

Company
Engineering Support Associate
dowtechie.com
Designation
Engineering Support Associate
Date Listed
30 Oct 2019
Job Type
Experienced / Senior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
Singapore
Allowance / Remuneration
$6,000 monthly
Company Profile

DowTechie is human centric company. Our people are highly skillful, insights and deep industry experience as needed to shape client requirement. Our main focus on technologies related to digital disruption, competitive agility, operating and business model, as well as the future workforce, helps our clients find future value and growth in a digital world. We offer highly objective points of view with emphasis on business, technology and analytics, leveraging our deep industry experience. That’s high performance, delivered.

Job Description

We are looking for Engineering Support Associate to supports the sales engineering team by undertaking projects and workflows that enable primary sales engineering staff to maintain focus on the highest revenue generating activities while providing support for and identification of additional revenue opportunities.

Communication: Intermediate written and verbal communication skills. Must have the ability to build relationships over the phone. Must have a proactive communication style ensuring timely status of projects to account team and customer. Must be able to develop relationships and communicate with customer technical staff. Technical Skills: Basic working understanding of voice/data/internet applications, communications technology, and network design. Basic understanding of technical terminology related to company products and services. Requires general knowledge of voice and data communications equipment. Basic understanding of sales cycles and the solution selling process, preferably at multiple levels, i.e., Internet and Enterprise. Basic level presentation skills. Problem Solving: Intermediate analytical skills. Must be able to work through complex issues with a methodical approach. Work Style: Ability to work independently and as part of a team. Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously. Must be detail oriented. Computer Skills: Intermediate MS Office Suite knowledge and usage. Ability to learn internal company systems, such as Siebel, Granite, and Network Engineer. Business Acumen: Must have a basic understanding of company financial measures. Must have an basic understanding of telecommunication

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