Econ Healthcare – Senior / IT Executive

DUTIES & RESPONSIBILITIES

• Responsible for the management and provision of support in the organisation’s IT infrastructure which consists of the application system, operating system, cloud computing, networking, security system upgrading and performance tune-up etc
• Project manage all stages of system implementation, improvement & integration projects, from project scope development to implementation.
• Plan and implement new IT initiatives in supporting the organisation digitalisation needs, includes managing in-house apps
• Ensure systems stay up-to-date with the latest security standards, as well as best practice security measures against cyber attacks
• Responsible for daily, weekly and monthly system backup and administration
• Perform regular maintenance of the on-premise and cloud Windows-based servers
• Manage the procurement of end-user computing devices and installation of software, includes hardware warranty & software licence management
• Ensure timely and accurate delivery of technology products and services
• Upkeep of hardware & software within budgets and according to the organisation’s standards
• Provide training and first level of troubleshooting support to users on the required IT functions
• Maintain and manage all IT contracts and renewals, includes vendor management
• Maintain all web sites, domains and hosting system.
• Prepare for audits and ensure all documentation and logs are kept up to date.
• Define and implement IT procedures, IT security and data protection policies where necessary.
• Perform such other duties and responsibilities that may be assigned from time to time.

Qualifications

• Diploma/Degree in Computer Science/Business Information System/IT-related with at least 3-5 years experience
• First level support experience and/or knowledge of technology operations within the organisation, e.g. cyber security system, database, cloud computing, network monitoring and maintenance
• Strong knowledge in Microsoft environment, e.g. Active Directory administration, Windows Servers, SQL Query, Office 365
• Good understanding on Powershell, Microsoft Power Apps (low-code development platform) and Azure Active Directory Connect
• Familiar with Sage and/or healthcare systems preferred
• Experience in business analytics and development within mobile/web applications will be an advantage
• Experience in project management within healthcare environment will be an advantage

Other Information

• Fast learner and self-motivated to keep up-to-date with new technologies
• Able to work independently and in a team environment
• Able to work under pressure and meet the deadline