Ebb & Flow Pte Ltd – User Experience (UX) Intern

Company
Ebb & Flow Pte Ltd
ebbflowgroup.com
Designation
User Experience (UX) Intern
Date Listed
20 Apr 2021
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Design / Creative
Industry
Food Services / F&B
Location Name
Geylang, Singapore
Address
Geylang, Singapore
Map
Allowance / Remuneration
$800 - 1,300 monthly
Company Profile

About Ebb & Flow Group 

We create and acquire F&B brands and technologies that elevate consumers' dining experiences. 

With 15 brands leveraging our technologies across 10 kitchens in our Group, we have a comprehensive and continuously growing portfolio of companies that sit at the unique intersection of F&B and technology. Notable brands include The Dragon Chamber, Chin Mee Chin, Love Handle Burgers, Tigerlily Patisserie and Supafresh Japan. Our technology portfolio includes Tabletop, a social media food delivery platform, and Aogami, an advanced kitchen management platform. 

Based in Singapore, one of the foodie capitals of the world, we are constantly developing and acquiring new brands, outlets and technology products to deliver the most exceptional culinary experiences ever seen. That's why we're always looking for top talent to join the Ebb & Flow family - whether you're a brand creator, software developer, product manager or an operations professional. 

Our Business Principles 

1. Fast & Focused Execution 

Time is just about the most valuable commodity we have. So we believe that under breakneck pressure, an iterative approach ultimately yields the best tangible results. In simple terms, that means we're not afraid to try things, to dive right in and to get it done. It doesn't mean we eschew attention to detail, but recognise that the quest for perfection is reached through incremental accomplishment. 

2. Work Hard, Work Smart 

An unwavering commitment and work ethic alone just won't cut it without constantly prodding our processes, tweaking our workflows and tinkering with new methods to find sweet spots in productivity and efficiency. So yeah. We work damn hard and smart. How else would we be able to go all-in at playtime too? 

3. The Best Ideas Win 

We'll say it because it's true: rank is overrated. We've seen how unchecked bureaucracy silences thought and makes mice of men and women. Not for us. We believe in giving equal voice and listening intently. Because great ideas never happen in a vacuum but spring forth from vibrant cross-pollinated interactions across teams, levels of seniority and life experiences. Whether it comes from the intern or the CEO, make no bones about it - the best idea will always win. 

4. Reward in Performance 

Not gonna lie - our trade isn't a walk in a park. The food & hospitality industry demands an exceptional degree of sustained commitment. But therein lies opportunity for the unfazed. We provide the framework and support for any aspiration to thrive and succeed. In turn, no earnest effort nor consequential achievement goes unacknowledged. For those who rise with us to the challenge, we reward generously. Any sense of satisfaction follows naturally from within. 

5. Seizing Possibility 

We believe in magic. Specifically, the kind that happens when we're talking about the value of cooperation and collaboration. By being clear in our mission and bold in our actions, we see endless possibilities for partnerships that can yield mutually beneficial outcomes - the sort of magic that solves problems and improves life for as many as possible everyday. 

6. United We Rise 

Success is a class act. Great if you pull it off in style, for sure. But the emphasis on "class" is much more about the roomful of mates we cast our professional lot with. We believe we can punch above our weight by pooling talent and sharing experience, leaning on each other's strengths and stoking potential to improve. To that effect, every battle is everyone's battle, as is the glory. We leave the politicking for the politicians because here, we're all in it together.

Job Description

Title: User Experience Intern 

Department: Product & Customer Experience 

Ebb & Flow Group is seeking a highly motivated, empathetic and detail-oriented UX intern ready to create compelling and captivating work with a dynamic team. The name of your game will be to take control and craft the best experience and flow for our users on our latest tech. 

Who you’ll be working with 

Our Product & Customer Experience team works closely with all other departments to design our products and ensure they look, feel and are experienced perfectly by all our customers. The team is looking for tech-savvy generalists who are highly customer-centric and have a passion for product design. 

As UX Intern, you’ll be 

- Working with our Product & Customer Experience team to deliver an exceptional experience for our soon to be launched app 

- Providing support to our UX/UI team via testing and other tasks as needed 

- Acting as the bridge between the UI & development team, managing expectations between all parties. 

- Responsible for research and thinking about new features further in the customer journey 

- Assisting with product quality control 

To succeed in the role, you’ll need 

- A strong interest in UX, UI or Design Thinking 

- The ability to work collaboratively in a dynamic team whilst remaining an independent problem solver who can work well without direct supervision 

- To be curious, open-minded, optimistic, motivated, responsible and excited by challenges 

- Common sense, being able to empathise and put yourself in a position of the user in order to craft the best experience for our them 

- To be able to think outside the box and have a great attention to detail (that most users might otherwise take for granted) 

- Bonus if you order delivery all the time or have an interest in food! 

Perks that come with the job… 

- The role comes with great autonomy and flexibility 

- we care less about how you work and more about the end result 

- A fun, energetic and fast-paced work environment 

- Lots of responsibility very early on – we don’t micromanage and want to hear your ideas 

- A steep learning curve and a closely-knit team to help you grow 

- After-work drinks and team dinners 

- Plenty of freebies and discounts at all our partner brands

This position is already closed and no longer available.  You may like to view the other latest internships here.

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