Our mission has been to offer AI based solutions and empower HR in automating processes by providing advanced technology to manage tasks such as payroll, leave management, overtime, attendance etc. We also have a huge emphasis on building a comprehensive recruitment portal to retain and attract the best talented candidates for companies. Furthermore, we want to also offer a predictive analysis of jobs & skill requirements. Finally, we want to develop greater transparency between managers, employees and employers to access information regarding employment & performance through available mediums.
Experience 1- 3 yrs
• Plan the patching activities properly and produce action plan before the execution and ensure the approvals are in place before the schedule.
• Be able to predominately handle support cases independently and drive case towards resolution yet know when to escalate case to senior Subject Matter Experts.
• Responsible and accountable for any escalations those are handled and executed. Served as the first point engineering support contact during primary standby shift duties.
• Responsible for SLA for all incidents and tasks that assigned. Able to handle the Cisco products in Switching / Routing / Wireless.
• Able to perform L2 troubleshooting for the reported issues.
• Able to perform IOS patching with minimum or no downtime where applicable.
• Hands-on experience in VSS / HSRP / Stacking / Routing protocols. CCNA/CCNP certified professional
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- Company:
Dow Technologies and System - Designation:
Field Support Engineer (CCNA / Networking) - Profession:
IT / Information Technology - Industry:
Computer and IT