Do you love food and convenience put together? Then you just might love foodpanda.
foodpanda is the leading, on-demand food delivery company in Singapore, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an “all hands on deck” environment and hire those who can thrive in a startup culture.
This role will be based in Singapore and will be reporting to the Head of Operations.
Responsibilities:
- Analyzing and monitoring operational KPIs
- Conducting root cause analysis when operational performance fluctuates. Build up the knowledge base, i.e. the correlation between root cause and KPI fluctuation
- Giving feedback to warehouse teams about their operational performance, analysis of most common issues and development of next steps to solve them
- Understanding the current systems’ capabilities and limitations, continuous improvement for systems and processes
- Streamlining and standardizing Operations SOP
- Support on the expansion of foodpanda’s PandaNow business, working closely with Real Estate Manager on the sourcing and selection of new locations
Requirements:
- Prior experience in logistics/warehouse operations preferred
- In depth knowledge of operations and first principles (e.g. supply chain, customer service, JIT, Six Sigma etc.)
- Knowledge of industry’s local legislation
- Working knowledge of performance/operation metrics
- Familiar with Warehouse Management Systems
- Self-motivated and able to work independently
- Outstanding communication and people skills
What we offer:
- Challenging and fulfilling steep learning curve
- Vibrant, dynamic & international workplace
- Periodic fun & engaging company events & team activities
- Tasty Thursdays
- Birthday Leave
- Work Anniversar(ies) Leave
- Opportunity to be a value-adding contributor to this fast-growing global company
foodpanda brings good food into the everyday, whether delivering on our signature pink bikes or serving insights into the newest food trends and showcasing local favorite restaurants.
We're a food delivery service, that's for sure -- but we offer more. We offer the ability to take that first bite of your favourite meal and relish in the moment. Wherever you are. We shaare our excitement for a world of cuisines; from the vibrant, social media-ready appearance, to the story behind the person who invented the recipe.
foodpanda operates in 11 countries worldwide. Through the energy of our riders and the teams in all of our office spaces, we connect lovers of food to our brilliant partner restaurants. We're changing the way food delivery is viewed and experienced worldwide.
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