Coty is a world leader in beauty and home to an illustrious roster of cosmetic, skincare and fragrance brands. And our company has a mission: to challenge the definition of beauty, to encourage authenticity and celebrate diversity. Because to us at Coty, beauty isn’t about conforming to somebody else’s ideal. It’s about inclusion and liberating everyone to shine in their unique way.
Coty helps millions of people around the world express your beauty, your way through our rich portfolio covering fragrance, skin care, colour cosmetics, and body care. Our brands include global icons like Gucci, Burberry, Hugo Boss, Calvin Klein, Philosophy, Max Factor, Rimmel, Bourjois, Sally Hansen, Adidas, David Beckham, etc. With more than one billion products shipped each year, the possibilities for self-expression are endless.
Division: South East Asia Supply Chain (Luxury & Consumer Beauty)Job Title: Customer Service InternReporting to: CS Lead, SEA
About the Role
This internship will provide you with learning opportunities in a fast-paced multi-national company. The mission of the customer service intern will be to support the South East Asia customer service team in daily operations, order management, process improvements and projects, whilst at the same time learning how to use SAP and other supply chain tools.
- This job provides learning opportunities to develop you supply chain skills, especially in the order management processes and with the use of SAP
- The candidate will learn analytical and reporting skills, including order & shipment tracking, daily & monthly sales reporting.
- He / she is required to support the SEA Customer Service team in various process improvement and system automation initiatives
- The candidate will support projects with guidance from the manager to ensure maximum learning is acquired throughout the internship.
KEY RESPONSIBILITIES
In this role you will be responsible for:
- Daily Operations – support CS team with daily order entry into SAP with accuracy, creating order allocations, sending orders to warehouse for Pick-Packing / liaising with finance for credit limit order releasing
- Daily/Weekly/Monthly reporting – support CS team on various reports, including Daily Sales, Month End Closing etc.
- Projects – work on system and process improvements through automation, system enhancements, Excel enhancements.
WHAT YOU’LL BRING
ESSENTIAL
- Able to commit for at least 6 months (Jan to Jun 2022) for a full-time internship.
- Skilled in the use of MS Office tools including Outlook (or related email tool) Excel, Word and PowerPoint.
- Self-Motivated, with a strong work ethic and a sense of confidentiality.
- Possesses cross-cultural awareness and high emotional intelligence.
- Articulate, with the ability to work in a fast-paced environment.
- Good balance of a professional attitude while having fun.
- Strong interest in consumer goods, makeup and beauty products.
- Strong desire to learn along with a strong sense of ownership.
- Persuasive, resilient and flexible, able to easily adapt to new challenges.
- Passionate, enthusiastic and driven to regularly follow-up with loose ends.
- Able to thrive despite challenges while adopting a positive attitude under pressure.
DESIRABLE
- Strong interest in supply chain & operations (with BA degree relevancy)
LEARNING OUTCOMES
- SAP system & Customer Service & Order Operations Management
- Sales and Operations Planning on-hand learning in a MNC
- Project Management
Related Job Searches:
- Company:
COTY Operations Asia Pacific Pte. Ltd - Designation:
Supply Chain Operations Intern - Profession:
Logistics / Supply Chain / Transport - Industry:
Beauty Services - Location:
Orchard