CardUp is an exciting fintech company that offers a new way for consumers and businesses to pay all their big monthly expenses like rent, taxes, suppliers and payroll via credit card, giving them access to 60 days of instant credit, better cashflow, and rewards like air miles and cashback. The company is backed by global and regional venture capital companies such as Sequoia Capital as well as angel investors with strong experience in the Fintech space. Furthermore, CardUp was part of the inaugural class of The FinLab (a Singapore-based fintech accelerator run by United Overseas Bank), a finalist in The Monetary Authority of Singapore’s Global Hackcelerator 2016 and more recently completed Mastercard’s Start Path 2017 program.
Job Description
This is an opportunity for an entrepreneurial individual to join on a 6-month Strategy & Operations Associate internship. Reporting to the Strategy & Planning Manager, you will primarily focus on market research to gather insights, to help drive the company’s ambitions in international expansion and internal process optimization.
Responsibilities
- Support the team in setting up workflows and automations within the CRM, build upon the CRM SOPs playbook, facilitate improvements and streamline processes.
- Work closely with CardUp’s Strategy & Planning Manager to provide insights about our business and performance monitoring.
- Conduct market research on potential new strategic initiatives including new markets and products, communicating them to senior management in concise, insightful ways.
- Provide ad hoc support to the senior management team with internal reporting such as and not limited to sales performance and assist in building business cases, prepare investor and stakeholder presentations.
Requirements
- Prior experience in market research, building presentation decks and understanding of basic financial analysis.
- Strong attention to detail and ability to manage time and prioritise work in order to stick to tight deadlines in a fast-moving environment.
- Familiarity with CRM tools such as Hubspot and / or Salesforce is highly desirable.
- Previous start-up and / or SaaS experience will be advantageous.
- Knowledge of SQL or similar is highly meriting.
- Excellent communication skills and personal qualities of integrity, credibility and quality.
- Team player – no politics!
- Strong command of the English language (written and verbal) and is able to commit to at least 3 days per week with an ideal tenure of 6 months.
Required Skills
- Analytics & Reporting
- Market Research
- CRM Optimization
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- Company:
CardUp Pte Ltd - Designation:
Strategy & Operations Intern - Profession:
Others / General Work - Industry:
Finance