Bedandbasics.sg Pte Ltd – Customer Service Officer

Company
Bedandbasics.sg Pte Ltd
bedandbasics.sg
Designation
Customer Service Officer
Date Listed
21 Oct 2019
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 2 Months
Profession
Customer Service / Communications
Industry
Retail / eCommerce
Location Name
63 Hillview Avenue, Singapore
Address
63 Hillview Ave, Singapore 669569
Map
Allowance / Remuneration
$600 - 800 monthly
Company Profile

Bedandbasics.sg endeavors to enrich the everyday household through offering a wide range of well-designed home furnishing products at affordable prices. Through our commitment to quality and constant innovation, we aim to exceed expectations and create a possible impact on communities we serve.
We will overcome challenges by engaging talented and passionate people who believe there can always be continual and incremental improvements to the way we work.

Job Description


  • Answer enquiries through various channels, eg. phone, emails, website and social media etc 
  • Making outbound calls to resolve customer complaints, schedule deliveries, and other outstanding issues 
  • Service recovery to ensure customer satisfaction 
  • Create and maintain customer loyalty though the company's various promotions and rewards system 
  • Participate in programs to improve customer service level and efficiency 
  • Coordinate with customers, suppliers and our logistics partners to ensure excellent customer service 
  • Process orders and requests
This position is already closed and no longer available.  You may like to view the other latest internships here.

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