AXS Pte Ltd – Technical Support Officer

Company
AXS Pte Ltd
axs.com.sg
Designation
Technical Support Officer
Date Listed
02 May 2024
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Others / General Work
Industry
Finance
Location Name
River Valley, Singapore
Address
River Valley, Singapore
Map
Allowance / Remuneration
$2,000 - 2,500 monthly
Company Profile

AXS is a leading solution provider and operator of an Electronic Service Delivery Network (ESDN), a delivery platform with AXS Stations as the first channel, which allows organisations to reach out to their target audience.

With over 650 AXS Stations strategically located island-wide, our users have convenient access to more than 600 payment services, including payment of bills and fines, topping-up of pre-paid telecom cards, purchase of movie tickets and accessing government eServices.

AXS has since grew its network and access points to include the following channels:

  • AXS e-Station
  • AXS m-Station
Job Description

Job Description

  • Monitor & analyze system performance in accordance to the prescribed processes and procedures
  • Identify & dispatch Field technicians to affected stations island wide
  • Perform data mining & preparation of technical reports 
  • List and analyze cases, escalate to relevant department if necessary 
  • Suggest appropriate solutions and direct unresolved issues to alternative resources
  • Assist with building management duties when required

 

Job Requirements:

Minimum GCE "N"/"O" levels, Higher Nitec/Nitec in any industry Possess good computer skills mainly Microsoft Excel, Word & PowerpointControl Centre/Dispatcher background with analytical skills is an added advantagePleasant personality, able to work and communicate well with different levelsRequire to work on shift, including PH & weekends where assignedNo experiencee required, training will be provided

Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

Related Company Review:

AXS
www.axs.com.sg
Type: Financial Transaction Processing / Financial Services
3.8
Vibrant culture
Pros: most colleagues are friendly. You can feel that management really cares about their employees.
Cons: Some managers are hard to work with.
Disclaimer: This content is fetch automatically, it may not reflect the correct company, and we do not endorse the accuracy, currency, or reliability of the content.

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