AImazing Pte. Ltd. – Relationship Management Intern

Company
AImazing Pte. Ltd.
aimazing.sg
Designation
Relationship Management Intern
Date Listed
02 Mar 2021
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Computer and IT
Location Name
Ayer Rajah Crescent, Singapore
Address
Ayer Rajah Crescent, Singapore
Map
Allowance / Remuneration
$600 - 1,000 monthly
Company Profile

AImazing is a fast developing start-up company in Singapore. We specialise in Retail Tech that are currently in establishment overseas (Malaysia, Philippines). AImazing provides O2O Marketing Tool & Business Analytics tool for retailers through our solutions, helping them to go digital.

We’re looking for someone who is willing to learn, spontaneous to join the company and is not afraid to explore new challenges.

www.aimazing.co


We were an award recipient during MAS Fintech Awards 2016, and was also part of CNA Startup Season 4.

MAS Fintech Awards 2016: http://www.mas.gov.sg/News-and-Publications/Media-Releases/2016/Ten-FinTech-companies-recognised-for-innovative-solutions-at-inaugural-FinTech-Awards.aspx 

CNA Startup Season 4: https://www.channelnewsasia.com/news/startup/season4 

Straits Times: http://www.straitstimes.com/business/companies-markets/5-questions-with-aimazing

TVBS (Taiwan): https://www.youtube.com/watch?v=dFKzgRHcXVc

Job Description

Responsibilities:

  • Develop, manage and maintain good relationship between AImazing and clients (existing & potential).

  • Handling customers’ inquiries promptly through various channels.

  • Clarifying customers’ inquiries to understand their needs/issues and provide a solution.

  • Ensuring customer satisfaction.

  • Managing a good record of customer interactions, comments, and complaints from clients/customers.

  • Conflict Resolution – Quickly assesses escalated problems from clients, takes ownership, and takes steps to normalize relationships or resolve issues.

  • Other ad-hoc or project-based customer experience-related tasks as required.

 

Requirements:

  • A’ level graduates are welcome to apply!

  • A lateral thinker and creative problem solver with strong attention to details

  • Well organized, patient, and customer-oriented.

  • Demonstrate negotiation skills.

  • No experience but a keen interest in starting a career in the Customer Success/Relationship Management line are welcomed!

 

What we offer:

  • Steep learning curve

  • A vibrant and international team

  • Open working culture (Your opinions are all valued!)

  • Responsibility from day one in a fast-growing and global company

 

This position is already closed and no longer available.  You may like to view the other latest internships here.

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